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Johnston, Kenneth Beyond Bureaucracy : A Blueprint and Vision for Government That Works
Homewood, Illinois Business One Irwin 1993 1556239904 / 9781556239908 First Edition Hard Cover As New Fine
BEYOND BUREAUCRACY explains why citizens are currently so dissatisfied with government and identifies the symptoms of, and cures for, the bureaucracy the plagues citizens and government workers alike. In addition, readers will find: Step-by-Step techniques for reducing bureaucracy, Case examples that present solutions to common problems facing public agencies, specific approaches for making government agencies more customer focused. Johnstone explains why those government agencies presently installing "quality" programs will almomst certainly find their efforts defeated by the existing bureaucracy - unless the principles in this book are implemented.
Price:
5.00 USD
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